Terms & Conditions
At TheRaven, we are committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and shared.
This Privacy Policy describes the information we collect, how we use it, and why we process your personal data when you access our website at https://www.theraven.tech/ (hereinafter “the website”), in the course of our marketing and recruitment activities, for communicating our services and business development.
This policy also sets forth your privacy rights and explains how to get in touch with us if needed.
Who are we?
“TheRaven” LLC jointly with its affiliates (hereinafter “we”, “us”, “our”, or “TheRaven”) has created this website to communicate with casual visitors, potential clients, and companies interested in our services as well as to provide information about TheRaven and the IT outsourcing industry. We welcome visitors to casually view information on our website and to use the site to directly communicate with TheRaven.
We control all personal data processed in accordance with this policy.By visiting this website, you accept our Privacy Policy and agree that we may collect personal data during your website visit. If you disagree with this Privacy Policy, please feel free to leave the website.
This website is not intended to offer any services directly to children. We do not knowingly collect information from children. However, if you are under the age of 16 and want to get in touch with us, please, send us written consent from your parents or guardians to process your personal information.
What data do we collect?
We collect, store, and use data that is essential for giving visitors the maximum benefit from our website.
We may collect the following types of information when you visit our website or interact with us:
- Personal Information: Name, email address, phone number, company name, or any other data you provide via contact forms or newsletter subscriptions.
- Usage Data: Information about how you use our site, such as pages viewed, time spent on the site, browser type, and IP address.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site traffic.
We also collect your personal data in the course of our marketing activity and communication of our services in the most convenient way. In addition, we may use your personal data for secondary purposes closely related to the mentioned above purposes, in circumstances where you would reasonably expect such use.
In the course of our marketing and recruitment activities, for communicating our services and business development, we may collect the following data:
- Information collected from you or third parties or from public sources, including your email address, phone number, name, surname, company name, job title, postal address etc.
- Information you provide to us when using the services or information which is generated in the course of the use of those services (including the timing, frequency and pattern of service use).Data: Information about how you use our site, such as pages viewed, time spent on the site, browser type, and IP address.
- Information contained in or relating to any communication that you send to us or send through this website (including correspondence with us, communication content and metadata associated with the communication).
- Information you provide to participate in TheRaven events, live or web conferences
- Any other personal data that you have decided to share with us.
The above-mentioned data is collected on the base of your consent or other legal basis presented below and in compliance with applicable laws, along with required filings with data protection authorities, where required. You can send your consent by email to the address
contact@theraven.tech.
We collect most non‐public personal information directly from you or your agents, whether in person, by telephone or electronically.
In some circumstances, we may be provided with your personal information by third parties (e.g. someone recommended you for potential employment). In such cases, we take reasonable steps to ensure that you are made aware of the data provided to us by the third party.
TheRaven does not intentionally collect any sensitive information about you.
How do we use this data?
We process the personal data you provide via this website, as well as data obtained from third parties or public sources, in accordance with the purposes outlined in this Privacy Policy.
If you are a resident of the United Arab Emirates (UAE) or currently located there, we will only process your personal data with your explicit consent. This consent can be granted when you fill out a form on our website or by emailing your permission to: contact@theraven.tech.
We rely on the following legal grounds for processing your personal information:
- Your explicit consent (Article 6(1)(a) GDPR)
- Our legitimate interests (Article 6(1)(f) GDPR)
- Other applicable grounds as outlined under Article 6 of the GDPR
Your personal data may be used for purposes such as:
- Providing responses to your inquiries and delivering requested materials or marketing communications
- Enhancing your browsing experience for future visits to our website
- Displaying personalized content based on your interactions, preferences, or usage patterns observed across our platform or related analytics
- Creating customized offers, newsletters, and content suggestions tailored to your interests
- Communicating with you through various channels, including email, phone, and social media, you may opt out of receiving such messages at any time.
- Conducting analysis of marketing performance, customer behavior, and prior engagements
- Meeting compliance requirements for audits, internal security protocols, and data protection standards
- Satisfying legal obligations in relation to criminal investigations, fraud prevention, or other statutory duties, including lawful data sharing when required
We do not use your personal data for automated decision-making or profiling.
Whom will we share your data with?
In the course of delivering our services and operating this website, we may share your personal data with trusted third parties, but only when necessary and with appropriate safeguards in place.
We may disclose your information to:
- External service providers and partners who support us in maintaining our website, managing communications, delivering marketing activities, or providing recruitment and operational services
- Our subsidiaries or affiliated companies that assist in data processing or business functions
- Authorized legal bodies, government institutions, or regulatory authorities where we are legally required to disclose information, for example, in response to a valid subpoena, court order, or ongoing legal process
- Third parties involved in a corporate transaction, such as a merger, acquisition, restructuring, or sale of assets, where your data may be shared as part of due diligence or legal compliance obligations
We do not share your personal information with third-party companies for their own marketing purposes unless you have given us explicit permission.
Important for UAE Citizens or Residents:
If you are located in the United Arab Emirates or are a UAE national, we will only share your personal data with third parties based on your clear and explicit consent.
How long will we retain your personal data?
We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, after which it will be deleted or archived except to the extent necessary to comply with our legal obligations (for example, if we are required to retain data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
What are your rights?
We aim to be completely transparent in how we use your personal data and take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
You have the following data protection rights:
- The right to be informed about the collection and use of your personal data. At any time, you can file an access request with us and ask for a copy of your personal data in a commonly used electronic format.
- The right to request information on the purpose of data processing and information on third parties that have received your personal data.
- The right to ask us to rectify personal data that is incorrect or outdated.
- The right to restrict processing, meaning that you may request the deletion of your personal data or ask us to stop processing your data at any time.
- The right to request portability of your personal data.
- The right to raise a justified objection to the processing of your personal data.
- The right to withdraw consent for the processing data at any time if you have previously provided us with consent for the processing of your personal data.
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that the business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
- If you make a request, we have one month to respond to you.If you would like to exercise any of these rights, please contact us.
TheRaven will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information.
In order to protect your personal data, we may require identification from you before releasing the requested information.
We promptly consider each of your requests and provide a substantive response either by taking the requested action or by providing an explanation for why your request cannot be executed on our side.
You may exercise your rights by sending a request to the contacts listed in the contact details section below.
If you have any complaints about how we process your data, please start with filing a complaint at
contact@theraven.tech. We will try to do our best to resolve your application.
In case you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority at the place of your residence.
Please keep in mind that if we are reaching you by email or correspondence, you may always unsubscribe from our mailing/marketing lists at any time by contacting by email indicated in this Policy or by using the ‘unsubscribe’ button (link) in our email.
Where is your data processed?
Your personal data may be stored or processed in countries outside of the European Union, the United Arab Emirates, and the United States. These jurisdictions may have data protection laws that differ from those in your home country.
Despite these differences, we are fully committed to maintaining a high level of data security and privacy. We take all necessary measures to ensure that your information is treated with care and in line with:
- the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679),
- the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data,
- the principles set forth in this Privacy Policy,
- and internationally recognized best practices in data handling and protection.
Our goal is to ensure that your personal data remains protected, regardless of where it is processed.
Processing personal data of job applicants
Recruitment and Candidate Data Processing
As part of our recruitment efforts, TheRaven collects and processes personal information submitted by job applicants, their references, and recruitment agencies acting on our behalf. We prioritize transparency in how we gather, use, and store this data, ensuring full compliance with applicable data protection regulations.
What Data We Collect
During the recruitment process, we may collect the following categories of personal information:
- Full name, physical address, and contact information such as phone number, email, Telegram ID, and social media profile links
- Educational background, qualifications, work experience, and skills
- Details regarding your current or previous compensation and benefit packages
- Information about your legal right to work in the European Union, the UAE, or other applicable regions (if requested by our clients)
This information may be obtained through application forms, submitted CVs/resumes, online applications, interviews, skills tests, and other evaluation methods.
Your data is securely stored in our Applicant Tracking System (ATS) and may also be transferred to our internal databases and tools for HR and communication purposes.
Please note: If you are invited to an interview at our office, we may capture your image via security cameras installed on the premises for safety reasons.
Why We Process Your Data
We process candidate data to:
- Assess your suitability for open positions
- Communicate with you throughout the recruitment process
- Maintain necessary records for internal reporting and compliance
- Facilitate employment discussions with clients and hiring teams
- Keep you in mind for future opportunities (with your consent)
We rely on our legitimate interest to manage recruitment workflows and evaluate candidates effectively. If you are located in the United Arab Emirates (UAE) or a UAE citizen, we will only process and share your personal data with your explicit consent.
If your application is not successful, we will inform you and remove your data from our systems unless you have separately agreed to let us keep it for future job openings.
You may withdraw your consent at any time by contacting us directly.
Who May Receive Your Data
In certain cases, we may share your personal data with:
- Internal teams and departments within TheRaven
- Our affiliated companies or partner organizations are involved in the hiring process
- Existing or potential clients considering your profile for open positions
- Other third parties listed in our main Privacy Policy
If you are a UAE citizen or are located there, your data will only be shared with third parties upon your explicit approval.
How Long We Keep Your Data:
- We retain candidate data only for the duration necessary to complete the hiring process, typically up to two (2) years.
- If your application is not accepted, your data may be retained for up to one (1) year, but only if you provide consent to be considered for future roles.
- In our Ukrainian office, candidate data is stored for a maximum of six (6) months, unless you authorize a longer retention period.
Cookies
As is a general practice, our website uses cookies to collect data and provide visitors with a more user-friendly browsing experience.
Cookies are selected pieces of data that are stored on your computer to help a website recognize you on your next visit. Cookies automatically collect data that isn’t personally identifiable, such as preferred internet browser, operating system, domain name, website interactions, visit time, location, and most-viewed pages per visit.
We only use non-essential cookies (e.g., analytics, advertising, or personalization cookies) with your explicit consent. When you first visit our website, you will be presented with a cookie consent banner giving you the option to accept or reject different categories of cookies.
You can manage your cookie preferences at any time via the banner settings or your browser settings. Essential cookies required for the functioning of the site are used by default and do not require consent.
For more detailed information, including the types of cookies we use, their purposes, and how long they are retained, please refer to our
Cookie Policy.
External links on the website
Our website may contain external links that take you to third-party websites. These websites operate independently of TheRaven and are not covered by our Privacy Policy. Data that you share on a third-party website that is linked to from the TheRaven website is covered by that third-party website’s own privacy policy and may be collected for use by such third party. TheRaven is not liable for data processed by third-party websites and cannot guarantee your safety when interacting with them.
Revisions to the Privacy Policy
The Raven reserves the right to make changes to this Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
By continuing to use our website, you accept those changes.
Contact details
If you have any questions or comments regarding this Privacy Policy, please send an email to
contact@theraven.tech with the subject line “Privacy Policy Request”.
Effective: 29th November 2024
